PRIVACY POLICY

Last Updated: August 1, 2026

Bleuenn is committed to protecting the privacy and personal information of our customers when visiting and shopping on our website. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you access or use our website, we may collect the following information:

Information You Provide Directly

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Billing address (if applicable)
  • Communications with our customer support team
  • Information provided when subscribing to our newsletter or participating in promotional activities

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Operating system
  • Access date and time
  • Pages visited on our website
  • Referral sources and browsing behavior

Payment Information

Bleuenn does not store customers’ payment card information. All transactions are processed through authorized payment providers that maintain industry-standard security measures.

2. How We Use Your Information

We use customer information to:

  • Process and fulfill orders
  • Confirm payments
  • Provide customer support
  • Handle complaints and service requests
  • Send order-related notifications
  • Improve our services and shopping experience
  • Analyze website performance and usage
  • Send information about new products, promotions, or marketing content when customers have opted in to receive such communications

3. Sharing Information with Third Parties

We do not sell, rent, or trade customers’ personal information to third parties for commercial purposes.

Information may be shared when necessary with:

  • Shipping and logistics providers for order fulfillment
  • Payment service providers for transaction processing
  • Website hosting, security, and operational service providers
  • Government authorities or regulatory bodies when required by applicable law

Any third party receiving customer information is permitted to use such information only to the extent necessary to perform services on behalf of Bleuenn.

4. Cookies and Tracking Technologies

Our website uses Cookies and similar technologies to:

  • Remember user preferences
  • Improve website speed and performance
  • Analyze website traffic
  • Measure the effectiveness of advertising and marketing campaigns

Users may adjust or disable Cookies through their browser settings. However, disabling Cookies may affect certain website features and functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Data disclosure
  • Data loss or damage
  • Unauthorized use

While we take reasonable steps to protect customer information, no method of data transmission over the Internet can be guaranteed to be completely secure.

6. Data Retention

Personal information is retained for as long as necessary to:

  • Fulfill orders
  • Provide after-sales services
  • Comply with legal, accounting, and tax obligations
  • Resolve disputes, where applicable

When information is no longer required, it will be deleted or anonymized in accordance with our internal procedures.

7. Customer Rights

Customers have the right to:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where permitted by law
  • Opt out of marketing communications
  • Request restrictions on the processing of personal information

To exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

Bleuenn reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business operations or applicable legal requirements.

The most recent version will be published on our website and will become effective from the date of publication.

9. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: Bleuenn.work@gmail.com